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Frequently Asked Questions

What Is Your Return/Refund Policy?

All Sales Are Final

Please see our refund/return policy in the links below for more information and to see our arrived damaged/lost in transit policy.

Your happiness is important to us, if you are not in love with your order please reach out to us with your order number and anything you would like to share within 7 days of delivery. We are happy to send a discount code in the amount of 30% of your order total (not including any shipping fees or taxes) with a 30 day expiration to use towards your next order. 

Do You Create Substitutions For Allergies?

Yes! Our skin care line may be customized with substitutions. If you have an allergy and would like to purchase a customized product, please use our contact form on our homepage to request or DM us! We are happy to create a product you can love safely for the same cost as the original product.

Are Your Products Pet Friendly?

Yes! While traditional options may be filled with many synthetic and artificial additives, ours never will be. Powered by Candle Science's "Clean Scent" technology, our fragrances offer a pure, essential oil based, scent experience without worries. Our wax is also a promise to a paw using friends, made with 100% pure soybean oil, you can rest assured your air is being filled with restful aromas without any harmful hangovers. Although, our products are not designed and made for direct contact with pets, please do not use our Simple Spray as a pet perfume. We recommend using only products that are designed and branded as made for pets for direct contact with your fur baby.

Are Your Products Vegan Friendly?

Yes! Our products are 100% vegan & cruelty free.